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Introduction | 2
IT unbounded | 4
The business potential of IT transformation
Dark analytics | 20
Illuminating opportunities hidden within unstructured data
Machine intelligence | 34
Technology mimics human cognition to create value
Mixed reality | 48
Experiences get more intuitive, immersive, and empowering
Inevitable architecture | 64
Complexity gives way to simplicity and flexibility
Everything-as-a-service | 78
Modernizing the core through a services lens
Blockchain: Trust economy | 92
Taking control of digital identity
Exponentials watch list | 106
Science and technology innovations on the horizon
Authors | 128
Contributors and research team | 132
Special thanks | 133
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