全球财富2017：转变客户体验(英文 38 页)

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CONTENTS

3 INTRODUCTION

5 GLOBAL WEALTH MARKETS: MODEST GROWTH CONTINUES

Highlights by Region

The Offshore Perspective

16 AN INFLECTION POINT FOR WEALTH MANAGERS

Reducing Costs, Increasing Investments

Players Are Starting to Act

Maximizing Focus and Agility

25 DIGITAL IN WEALTH MANAGEMENT: TIME TO GET IT RIGHT

Client Journeys 2.0: Seizing the Opportunities

The Moment for Change Is Now

What It Takes to Succeed

32 FOR FURTHER READING

33 NOTE TO THE READER