Preface 3
Non-Cash Transactions Growth In Mature Markets Accelerates, while Emerging Asia Grows
at the Fastest Rate 6
Global Non-Cash Transaction Volumes Reach 357.9 Billion 6
Globally, Card Transactions Led Growth and Increased their Share of the Non-Cash Market 11
China Is Expected to Move into Fourth Position in Global Non-Cash Transaction Volumes in 2014 13
Collaboration Is the Key to Success in Singapore’s Non-Cash Market 14
Hidden Digital Payments Volume Estimated to Be at Least 10% of Non-Cash Market
and too Big to Ignore 16
Payments Industry Participants Navigate an Increasingly Complex Regulatory Environment
as KRIIs become More Global, Detailed, and Specific 22
Impact of KRIIs on Payments Industry Varies as They Continue to Cascade across Regions 24
Regulators Can Benefit from Harmonizing the Timing and Content of Many KRIIs 24
Investments in Innovation: The Key to True Value Add for PSUs 25
Regulators Have an Important Role to Play in Helping KRIIs to Deliver their Objectives 28
Key Regulatory and Industry Initiatives in Payments, 2015 30
Banks Provide the Market with Holistic Offerings, and these Require Ongoing Enhancements 36
Changing Payments Landscape 36
The Core Role of Banks 36
Overview of Required Enhancements and Holistic Solutions 37
Immediate Payments Are a Catalyst for Banks to Add Value and Develop Holistic Solutions 38
Defining Immediate Payments from the Consumer Perspective 38
Immediate Payments as a Core Enabler 39
Overlay Services Allow Value Add and Differentiation 39
Continuous Innovation Required 40
Fragmented Payments Value Chain Can be Unified 41
Infrastructure Investment Accelerates Delivery Time to Market, Strengthening the Client Relationship 42
Protecting the Account Relationship 42
Opportunity to Rationalize Back-End Processing 42
To Prepare for Immediate Payments, Banks Need to Take a Transformational Approach 44
Challenges when Implementing Immediate Payments 44
Opportunities Based on Immediate Payments 45
Path Forward on Immediate Payments Transformation Journey 45
Conclusion 46
Regulators Play A Key Role in the Success of Immediate Payments 47
Blockchain Offers a Dynamic Opportunity 50
Closing Thoughts 53
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