The Head, Heart, and Hands of Transformation
3 A REIMAGINED APPROACH TO TRANSFORMATION
4 THREE CHALLENGES IN THE ALWAYS-ON ERA
6 THE POWER OF HEAD, HEART, AND HANDS
8 THE NEGLECTED HEART AND HANDS
10 THE HEAD OF TRANSFORMATION: ENVISION THE
FUTURE AND FOCUS ON THE BIG ROCKS
13 THE HANDS OF TRANSFORMATION: EXECUTE AND
INNOVATE WITH AGILITY
16 THE HEART OF TRANSFORMATION: INSPIRE AND
EMPOWER YOUR PEOPLE
22 EMBRACING THE HEAD, HEART, AND HANDS OF
TRANSFORMATION
23 FOR FURTHER READING
24 NOTE TO THE READER
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