Change is the only constant in 2020
Competition heats up for customers and deposits
Invest more to save more in 2020
Regulators to leverage suptech in 2020 to gain more granular and real-time insights into banks’ business
Cross-boundary wealth management and mortgage lending the next steps in GBA development for banks
Wealth in 2020: Digital, China, Family Offices
Beefing up digital capabilities and attracting mainland Chinese corporates to Hong Kong the keys to success
Three emerging risk issues for banks in Hong Kong
As banking and technology converge, bolstering cyber resilience is the key to success
More misconduct enforcement cases on the horizon, with culture a major contributor
New credit risk models set to emerge amid uncertain macroeconomic environment
Time for a step change: regulators and industry to increase their focus on sustainable banking
Those that can leverage data to drive personalised outcomes will earn the right to survive
2020 will see new technology-driven, intelligence-led approaches to combat financial crime
Greater risks and costs for banks that do not have a LIBOR transition programme
Stronger digital partnerships between banks and insurers will create win-win scenarios for all, including customers
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